The Trailing Up option allows you to move the entire grid if the price continues to increase. This feature will move your entire grid to follow the price automatically. It makes your trading bot work almost indefinitely if the price is going up.
However, there are some scenarios when the trailing will stop following the price or become temporary idle.
Not matching exchange's trading rules (permanently)
Since we are using the fixed amount of the quote currency per each order (or grid) the amount of base currency you can buy with it will decrease each time when the new buy order will be filled at the higher price. At some point, the amount of the base currency that you need to purchase will not match the exchange minimum order amount of the base currency of the limit order. This is where the trailing will be stopped because we can't bypass the exchange's rules.
To resolve this, you would need to make a decision:
To keep the bot as it is and wait for the price to come back
Cancel your bot and create a new one with updated settings
The market doesn't fill your new buy orders (temporary)
When the upper price is reached, the last sell order is filled, and the bot doesn't have any base currency to sell. From this moment, to continue profiting from the price action we would need to wait until the price bounces down to trigger your new buy orders so the bot can use the purchased base currency to place new sell orders on top of the current price.
The basic principle of how we are moving the grid is by moving your lower buy orders above the initial upper price. And repeat it by every grid spacing step the price makes when it starting to go above the initial upper price.
If you experience this scenario, then there is nothing you need to worry about. This is how the service intended to work and you will need to give it some time until the new grid is formed.
The pump protection (temporary)
If the price has a rapid move, then our platform will disable trailing up temporarily to avoid purchasing any coins at spikes. Your bot will receive a Pump Protection status which will indicate that the trailing up feature is currently idle due to the unexpected action on the market.
It can be seen as a losing possibility to generate a profit on the price rally. However, in general, every pump will be followed by the price correction which can leave your account with the coins purchased at a costly price.