Downgraded to Limited plan? In this article, you will learn what is Limited plan is and possible reasons for downgrading your account to it.
Your plan has expired
There might be a situation when you are not able to extend or upgrade your subscription on time. There is nothing to worry about! We made sure you will not lose your active bots and automation by introducing a Limited plan where you can decide on renewing the subscription.
The Limited plan gets activated after the current subscription expires, this plan lasts for 5 days, during which all bots and orders stay active. However, new bots cannot be started on a Limited plan.
Please note: if the payment is not made during the 5-day period of the Limited plan, then our system changes your account to a Free plan, thus all bots and orders get cancelled automatically.
We suggest you check our article about What happens after your active subscription expires