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Help and Support
What is Bitsgap?
Is the platform designed for beginners or experienced traders?
Is your platform safe?
How do I check for Bitsgap updates?
How to join Bitsgap affiliate program?
How do I change my personal account information?
How do I change my password?
How can I improve my password security?
How do I retrieve my password if I have forgotten it?
How can I setup Two-Factor Authentication (2FA) on my Bitsgap account?
Subscriptions and Payments
Frequently Asked Questions
Does Bitsgap have access to my personal wallet?
Does Bitsgap take a commission on trades?
How often is the data updated?
Which browser is the best for using Bitsgap?
What should I do if I have a slow Internet connection?
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How do I open support ticket?
How can I track the status of my ticket?
How do I send a feature request?
How do I create a new account?
User Interface and Navigation
How to find more information about particular window?
How can I check my account balance ?
How to start trading on Bitsgap?
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Bitsgap Trading User Interface
Searching Market and Prices
Bookmark Favorite Pairs
Checking Exchange Balance
Open Order Management
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Introduction to Arbitrage Trading
Configuring your balance for Arbitrage
Navigation in arbitrage trading interface
Making your first trade
Browsing arbitrage history
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The basics of "sort by" view
Changing the data period
Select or deselect exchanges in portfolio view
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How do I register a new cryptocurrency exchange account?
How to connect your exchange account to Bitsgap via API?
Full list of supported cryptocurrency exchanges
How do I create API key on Bitfinex?
How do I create API key on Bitstamp?
See all 27 articles
Introduction to grid trading strategy
How to create a new Trading Bot?
Trading Bot parameters
Help Desk Software