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Help and Support
What is Bitsgap?
Is the platform designed for beginners or experienced traders?
Is your platform safe?
Is it free to join Bitsgap?
How do I check for Bitsgap updates?
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How do I change my personal account information?
How do I change my password?
How can I improve my password security?
How do I retrieve my password if I have forgotten it?
How can I setup Two-Factor Authentication (2FA) on my Bitsgap account?
Frequently Asked Questions
Does Bitsgap have access to my personal wallet?
Does Bitsgap take a commission on trades?
How often is the data updated?
Which browser is the best for using Bitsgap?
What should I do if I have a slow Internet connection?
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How do I open support ticket?
How can I track the status of my ticket?
How do I send a feature request?
Help Desk Software