Account Security

How do I change my personal account information?
You can change your First name, Last name, Address, City, Country, or password on Account Information page. Step 1: Navigate to Account Information Page...
Mon, 15 Oct, 2018 at 2:12 PM
How do I change my password?
You can change your current password on Security page Step 1: Navigate to Security Page When you are logged in, click the username drop-down menu in t...
Mon, 15 Oct, 2018 at 2:12 PM
How can I improve my password security?
The Bitsgap system supports long and complex passwords only. We advise to use an unique password with a combination of letters, numbers, and symbols. Additi...
Mon, 15 Oct, 2018 at 1:47 PM
How do I retrieve my password if I have forgotten it?
If you are not able to log in, please check the issue that applies to you below and follow the instructions to renew access to your account. I forgo...
Mon, 15 Oct, 2018 at 2:14 PM
How can I setup Two-Factor Authentication (2FA) on my Bitsgap account?
Two-Factor Authentication (2FA) is an additional security measure that can be used to ensure that you are the one who can access your account. This will pro...
Fri, 14 Dec, 2018 at 10:58 AM